1. check
2. works
3. this didnt do anything
4. this works: when I take off network there was no problem. I use excel on
my c: drive and link to files on the server. (note the file folders link
fine to excel, its when i want to open a file that utilizes a program that i
have problems with) What do you suggest next?

Do you think there is some type of patch/hotfix available? (or is this even
the issue)
Do you think if I load excel to server and link everything on that level it
will fix the problem?

"Joel" wrote:

Did you try opening the file by clicking on the shortcut outside of excel
(from window explorer)? What is the size of the file?

A number of different possibility can cause problems

1) A memory problem
2) The shortcut link to adobe is not correct.
3) Problems when index service is enabled on the PC This is indicated by the
process cisvc.exe (kill the service and retry opening the file).
4) A network problem. Try to move the file to the C:\ drive instead of a
network file and see if there is a difference.

"tsmith1977" wrote:

Joel, thanks for the response. The file, and adobe work fine outside of
EXCEL. However when I attempt to open a pdf file through excel my computer
'thinks' for a moment and then stops. I checked the processes and the exe.
for adobe is running but not doing anything. For adobe to work properly
again i have to log out or shut down. It's like the link that i create
corrupts adobe and I'm wondering why excel changes the format of the path.

"Joel" wrote:

Try open pdf from the Start menu. Then go to File Menu - OPen - and select
the file. I assumed you went to the window explorer and double clicked the
file. Try both methods. Also check the size of the file. Large adobe files
will take a long time to open.

"tsmith1977" wrote:

WHen I create a hyperlink to a file (which contains a few pics and a pdf) and
then go back and test the hyperlink several aspects are changed. See below:

Here is what the hyperlink looks like when entered:
AL\Birmingham\4700 Pinson Valley Parkway

Here is the path when I click "ok":
\\Ntserver\public\BIG Industrial\Available Properties
Link\AL/Birmingham/4700 Pinson Valley Parkway

(Notice ABove that it changes the slashes to forward slash after "AL"

The deal is that when I try and open a pdf I have saved it will not open,, i
dont get any error message I only get the computer "thinking for a moment and
then nothing happens. Adobe reader doesnt open or anything. Please Help