Have you tried to see what happens if you turn off the virus scanner
momentarily?

--
Regards,

Peo Sjoblom


"pdot" wrote in message
...
I first noticed the problem with Microsoft Outlook - it worked fine, then
it
got stuck at "send/receive status 50%" I was receiving an error message
(0x80042109) that said there was a problem sending/receiving emails and
check
with my internet service provider. I poked around on their website to see
if
there were any known issues currently. There weren't so I accessed the
email
account remotely without a problem (not using Microsoft outlook).
I then tried to open a word doc to keep track of my error messages. It
simply froze. (no errors - just "not responding")
Today, with excel, I'm getting "running virus scans" and nothing happens.
I can't close word or excel when I try to open a document or sheet.

"garfield-n-odie [MVP]" wrote:

"Stopped working" is a lousy description of the problem. It's kinda
like calling your mechanic on the phone and saying "my car stopped
working" and then expecting your mechanic to know what's wrong with your
car (did you run out of gas? did you blow the engine? did you wrap the
car around a telephone pole? etc.)... way not enough information.
Describe what happens when you start Outlook or Word... remember, we
can't see your screen from here. If you get error messages when you
start Outlook or Word, then quote the error messages exactly and
completely.

pdot wrote:

about a week ago, my Microsoft Outlook stopped working. Then I noticed
word
documents weren't working either. It turns out that suddenly none of
my
Micorsoft 2003 Office products are working. What do I need to do?

Thanks!

ps I'm able to view/send/receive emails remotely from the same account.