"This product has already been activated." - received when I try that with
Outlook and Excel. I can't open Word.
thanks for the suggestion!

"Bob I" wrote:

Wild guess,

Click Help, then Activate Product.

pdot wrote:

about a week ago, my Microsoft Outlook stopped working. Then I noticed word
documents weren't working either. It turns out that suddenly none of my
Micorsoft 2003 Office products are working. What do I need to do?

Thanks!

ps I'm able to view/send/receive emails remotely from the same account.