"Stopped working" is a lousy description of the problem. It's kinda
like calling your mechanic on the phone and saying "my car stopped
working" and then expecting your mechanic to know what's wrong with your
car (did you run out of gas? did you blow the engine? did you wrap the
car around a telephone pole? etc.)... way not enough information.
Describe what happens when you start Outlook or Word... remember, we
can't see your screen from here. If you get error messages when you
start Outlook or Word, then quote the error messages exactly and completely.

pdot wrote:

about a week ago, my Microsoft Outlook stopped working. Then I noticed word
documents weren't working either. It turns out that suddenly none of my
Micorsoft 2003 Office products are working. What do I need to do?

Thanks!

ps I'm able to view/send/receive emails remotely from the same account.