Thread: Mail Recipients
View Single Post
  #2   Report Post  
Posted to microsoft.public.excel.setup
Ada Pan [MSFT]
 
Posts: n/a
Default Mail Recipients

Hello George,

From the post log, I understand that the address book icon doesn't show up
the addresses in Excel. If I have misunderstood your concern, please feel
free to let me know.

Based on my experience, I would suggest you follow the instructions in the
article below to isolate this issue.

280504 How to troubleshoot startup problems in Excel
http://support.microsoft.com/?id=280504

If the suggestions in the KB 280504 don't help, please tell me the result
of each test, such as starting Excel /s switch, starting Windows in safe
mode to test this issue etc.

In addition, please help us collect more information for further research.

1. Does this issue happen in any Excel workbook?
2. Does this issue happen in Word?
3. Does this issue happen in any user account on this computer? Please
create a new user account to test this issue.
4. Has the problem worked? If so, what has changed?
5. What are Windows and Office version installed on the computer? And what
service pack and updates has applied?

If anything is unclear or you need further assistance, please feel free to
let me know. I am glad to be of assistance.

Regards,

Ada Pan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
================================================== ===
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.