On our pc at home we cannot open any word or excel documents - we have
Microsoft Office 2003. We can see the docs but a box appears over the top of
them asking for info such as "registration name" and a series of 25
letters/number that can be found on the back of the cd drive. However, when
we put that information in there, it tells us it is not correct. We've tried
it over and over again with no success. Can we re-set it? Or is there a
default series of numbers/letters we can use?

Thanks!