Originally Posted by Kellyr

Hey all,
I need a bit more help although the previous posts have been excellent. I am using similar although not exactly the same functionality to track how long it takes to get service tickets that are billable turned in from my field personnel.
The formula works great with the exception that if there is no start date then the formula always returns a value of 41269. Any idea's on how I can prevent any value from showing (or have a 0 display) if there is no start date?

Thanks tons!!!