On Sat, 10 Oct 2009 07:22:01 -0700, Joel
wrote:

That usually solves the problem. either you installed the help when office
got installed and the books would open, or you would of been requested to
put the office installation disk into the CD drive. This implies that the
poiunter to the books are wrong.

Well, something happened because this used to work.


try looking at the registry

to open register editor

1) Start
2) 2003 Run
type into run box : Regedit
3) Vista
Search for Rededit in the find in the start menu
4) go to this path in the register editor

HKEY_CURRENT_USER\Software\Microsoft\Office\Commo n\Assistant

look at the variable Assitfile.

Perhaps you mean

AsstFile
C:\Program Files\Microsoft Office\OFFICE11\clippit.acs

check if the file exists.

It *does* exist, and it's in the designated folder (OFFICE11).


If it doesn't
then search c drive for the file. I might be under a different office
forlder Office 10, office 11, office 12.

You could delete a registry entry. windows automatically creates missing
registry entries if the aren't found and sets them to the default values.
Sometimes registry items get corrupted.

Thank you for trying to work this through with me.
--ron