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Default VLOOKUP isn't working properly in Excel on Mac

I am new to Mac so am having a hard time using Excel on it. Just now I am battling with vlookup. The problem is that unless I look up numbers (rather than words), the formula just does not work.

E.g. I want to look up values Low, Mid, High. All my words are spelt correctly and I am picking up the right table and selecting the correct column. I also tried playing with formats (General, Text, etc). The only solution that works is if I use numbers rather than words e.g. 1,2,3, rather than Low, Mid, High.

I would really like to use words - can anyone please help?

The error I get is #N/A

Thanks!
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