We have optimum on line as our internet server and have purchased the
MIcrosoft 2003 Standard office version.. have installed the programs but now
have received an email which would require excel program and can't seem to
open the spreadsheet .. do we need to collate our email address with excel
in order to open this email or can we still use opt on line email and get it
to open in excel.. we need this explained in very laymans terms as we are not
computer literate.. Danny

Is the Excel spreadsheet an attachment? If you aren't sure, perhaps you need
to check with your ISP first.

--

JoAnn Paules
MVP Microsoft [Publisher]



"danny58" wrote in message
...
We have optimum on line as our internet server and have purchased the
MIcrosoft 2003 Standard office version.. have installed the programs but
now
have received an email which would require excel program and can't seem to
open the spreadsheet .. do we need to collate our email address with
excel
in order to open this email or can we still use opt on line email and get
it
to open in excel.. we need this explained in very laymans terms as we are
not
computer literate.. Danny

Yes an attachment has been indicated,.. that is indicted by a paper clip is
that correct? If so, how do we now go about opening it? while we are at it
could you explain what ISP stands for and what is that thanks very much

"JoAnn Paules [MVP]" wrote:

Is the Excel spreadsheet an attachment? If you aren't sure, perhaps you need
to check with your ISP first.

--

JoAnn Paules
MVP Microsoft [Publisher]



"danny58" wrote in message
...
We have optimum on line as our internet server and have purchased the
MIcrosoft 2003 Standard office version.. have installed the programs but
now
have received an email which would require excel program and can't seem to
open the spreadsheet .. do we need to collate our email address with
excel
in order to open this email or can we still use opt on line email and get
it
to open in excel.. we need this explained in very laymans terms as we are
not
computer literate.. Danny

ISP = Internet Service Provider.

Are you using Outlook or Outlook Express?

--

JoAnn Paules
MVP Microsoft [Publisher]



"danny58" wrote in message
...
Yes an attachment has been indicated,.. that is indicted by a paper clip
is
that correct? If so, how do we now go about opening it? while we are at
it
could you explain what ISP stands for and what is that thanks very much

"JoAnn Paules [MVP]" wrote:

Is the Excel spreadsheet an attachment? If you aren't sure, perhaps you
need
to check with your ISP first.

--

JoAnn Paules
MVP Microsoft [Publisher]



"danny58" wrote in message
...
We have optimum on line as our internet server and have purchased the
MIcrosoft 2003 Standard office version.. have installed the programs
but
now
have received an email which would require excel program and can't seem
to
open the spreadsheet .. do we need to collate our email address with
excel
in order to open this email or can we still use opt on line email and
get
it
to open in excel.. we need this explained in very laymans terms as we
are
not
computer literate.. Danny