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Default Add-ins not working

We have Link Finder plugin with Excel 2000 to find and delete external
links in excel spreadsheet. It has been working fine. However, with one
of the user, on a specific spreadsheet, the "find links" menu item does
not show up at all. At the same time, when I open a blank spreadsheet
on the same machine, "Find Links" shows up.

Even I tried enabling the find/delete links by going to add-ins, still
no luck, any ideas?

 
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