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I want to calculate the number of working hours between two dates.
As an example: I receive a fault call and log the date and time. I also record the date and time when it is resolved. I then need to calculate the number of hours it took to resolve the call taking into account the fact that I only work Monday - Friday & 9am to 5pm. I can calculate the hours between the two points easily enough but can't find a way to account for the non-working hours over night and the weekends. I am using Excel 2000 & XP. Any help/ideas gratefully received. Thanks. |
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