I have the equation below which tallies the number of records that meet the
criteria Server Hardware, Internal Issue and Limited Functionality. This
works great with the following formula:

=SUM(IF(('Total Outages'!R2:R300=C48)*('Total Outages'!Q2:Q300=H2)*('Total
Outages'!S2:S300=C7),1,0))

But I need a formula to include an OR condition to tally the number of
records that are either Server Hardware or Server Software in R2:R300.

C48 = Server Hardware
C49 = Server Software
H2 = Limited Functionality
C7 = Internal Issue

I have tried using a wildcard €˜ser*, no luck, I have tried *OR, no luck,
also tried using SUMPRODUCT no luck.

Any help is appreciated.

Thanks,

Mike

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Mike