I have put together a spreadsheet for our customer service department to
track the TYPES of support phone calls they receive. Each customer rep
has their own Workbook and each Workbook has individual Worksheets for
Monday, Tuesday, Wednesday, Thursday, Friday and Weekly Totals.
They have a mix of Vista and XP machines and Excel 2003 and 2007. All
we are tracking are the Type of Call (Hardware, Software, Training,
etc) and the number of minutes each call takes. All is good here, so
far.

My question is, the Department Manager (who has Excel 2007) will
receive each of the four support member's spreadsheet at the end of
business on Friday. I wrote the formulas in her spreadsheet as
follows:

=SUM([Barb.xls]Week Totals'!C3+[Wendy.xls]Week
Totals'!C3+[Gail.xls]Week Totals'!C3+[Kim.xls]Week Totals'!C3)

I did this by selecting SUM and then going to each of the spreadsheets
and clicking the required cell, hit the "+" sign and repeating this
process for all of the staff members.

Is this the right way to find the SUM of identical cell from multiple
workbooks? Are there any pitfalls I need to be aware of when SUMMING
data from multiple workbooks?

Can I create the Manager's worksheet on my machine and have it work on
hers? If I create it on my machine will the final spreadsheet look for
those other workbooks on my computer?

Sorry this was so long...

d.




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