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Calculate SLA ( Service Level Agreement ).
Hi All,
I need to calculate the SLA for a project.If I have received an order today there is a two day SLA Period.The thing is I am not sure how to construct a formula which gives me the status whether the output happened after 2 days has crossed the SLA. I know it may not be so clear for every body to understand. If any query revert again I will emphasis the requirement. Thanks Thyag |
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