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General Mail Failure for "ActiveWorkbook.HasRoutingSlip = True"
We have a VBA app in Excel that is causing Excel to generate the "General
Mail Failure" message when the "AcitveWorkbook.HasRoutingSlip = True" line of code is executed. When this occurs (repeatedly), we simply close Excel, reopen the spreadsheet, and re-execute the code (this workbook is generated via the VBA app). Also, it doesn't seem to matter whether or not the attempt to add the routing slip is via code or via Excel's menu (File, Send To, Routing Recipient). I am guessing that something is happening during the VBA app's initial execution that is causing something to interrupt the connection to the mail system. Again, restarting Excel allows the code to run (after restart, only a subset of the code is executed; i.e. the spreadsheet already exists, so the second time around is only used to transmit the document). It is important to note that this worked without any problems before the user received a new PC (verified that it still works on the old PC). It may be possible that some security patch is causing a problem (old PC also had Office 2002 SP3 on it). I am really banging my head against the wall on this one. Any thoughts? We are running the following: MS Excel 2002 (10.6789.6735) SP3 MS Outlook 2002 (10.6515.6735) SP3 MS Exchange 5.5 (??) Thanks, Jesse |
#2
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General Mail Failure for "ActiveWorkbook.HasRoutingSlip = True"
Any thoughts on this???
"JJDavis" wrote: We have a VBA app in Excel that is causing Excel to generate the "General Mail Failure" message when the "AcitveWorkbook.HasRoutingSlip = True" line of code is executed. When this occurs (repeatedly), we simply close Excel, reopen the spreadsheet, and re-execute the code (this workbook is generated via the VBA app). Also, it doesn't seem to matter whether or not the attempt to add the routing slip is via code or via Excel's menu (File, Send To, Routing Recipient). I am guessing that something is happening during the VBA app's initial execution that is causing something to interrupt the connection to the mail system. Again, restarting Excel allows the code to run (after restart, only a subset of the code is executed; i.e. the spreadsheet already exists, so the second time around is only used to transmit the document). It is important to note that this worked without any problems before the user received a new PC (verified that it still works on the old PC). It may be possible that some security patch is causing a problem (old PC also had Office 2002 SP3 on it). I am really banging my head against the wall on this one. Any thoughts? We are running the following: MS Excel 2002 (10.6789.6735) SP3 MS Outlook 2002 (10.6515.6735) SP3 MS Exchange 5.5 (??) Thanks, Jesse |
#3
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General Mail Failure for "ActiveWorkbook.HasRoutingSlip = True
If anyone is interested, we did solve this problem. This application, in
some cases, would request information from an Oracle database. This problem only occurred after the Oracle client software was migrated from version 8i to 10g (as part of a new PC rollout). When we reverted back to the 8i version the problem went away. I still do not know how database access would in anyway effect the routingslip functionality, but apparently it did. "JJDavis" wrote: Any thoughts on this??? "JJDavis" wrote: We have a VBA app in Excel that is causing Excel to generate the "General Mail Failure" message when the "AcitveWorkbook.HasRoutingSlip = True" line of code is executed. When this occurs (repeatedly), we simply close Excel, reopen the spreadsheet, and re-execute the code (this workbook is generated via the VBA app). Also, it doesn't seem to matter whether or not the attempt to add the routing slip is via code or via Excel's menu (File, Send To, Routing Recipient). I am guessing that something is happening during the VBA app's initial execution that is causing something to interrupt the connection to the mail system. Again, restarting Excel allows the code to run (after restart, only a subset of the code is executed; i.e. the spreadsheet already exists, so the second time around is only used to transmit the document). It is important to note that this worked without any problems before the user received a new PC (verified that it still works on the old PC). It may be possible that some security patch is causing a problem (old PC also had Office 2002 SP3 on it). I am really banging my head against the wall on this one. Any thoughts? We are running the following: MS Excel 2002 (10.6789.6735) SP3 MS Outlook 2002 (10.6515.6735) SP3 MS Exchange 5.5 (??) Thanks, Jesse |
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