Bad Office CD -- how do I get a replacement.
 

Hi:

I have office 2000 installed, and recently have had trouble with some of the files, I came
to do a fix on it, and found that the CD with Office 2000 on it no long reads for some
reason. Can someone tell me how to get a replacement? I have wrestled with the MS website,
and find it riddled with wheels within wheels within wheels -- and once you get to the
core you get disconnected! Id love to have a phone number to call and give em the code and
get the replacement, if such a thing is available!

Regards

John Baker

Bad Office CD -- how do I get a replacement.
 

A quick Google of the microsoft.com site brought up this.


How to Replace Lost, Broken, or Missing Microsoft Software or
Hardwa
http://support.microsoft.com/default.aspx?kbid=326246

it includes toll-free phone numbers.

In article ,
John Baker wrote:

Hi:

I have office 2000 installed, and recently have had trouble with some of the
files, I came
to do a fix on it, and found that the CD with Office 2000 on it no long reads
for some
reason. Can someone tell me how to get a replacement? I have wrestled with
the MS website,
and find it riddled with wheels within wheels within wheels -- and once you
get to the
core you get disconnected! Id love to have a phone number to call and give em
the code and
get the replacement, if such a thing is available!

Regards

John Baker

Bad Office CD -- how do I get a replacement.
 

Did you purchase Office or did it come with your computer, if the latter you
should contact the
computer maker, otherwise try (425) 635-7056 You have 2 incidents and
installation support free
assuming you have registered Office. Product ID is under helpabout

For a list of OEM ph numbers (the latter)

http://support.microsoft.com/default...oemphone&sd=GN


--

Regards,

Peo Sjoblom


"John Baker" wrote in message
...
Hi:

I have office 2000 installed, and recently have had trouble with some of
the files, I came
to do a fix on it, and found that the CD with Office 2000 on it no long
reads for some
reason. Can someone tell me how to get a replacement? I have wrestled with
the MS website,
and find it riddled with wheels within wheels within wheels -- and once
you get to the
core you get disconnected! Id love to have a phone number to call and give
em the code and
get the replacement, if such a thing is available!

Regards

John Baker