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How would I do the following?
I need to get hold of contacts and I try to call them at the time the requested info, if not, then I will have the next shift try, and then if not, I would have a diff shift try.... Also, I have some records that have been called randomly, but I want to make sure that they have been at least attempted 1 time by each shift. The prev call attempts are in columns BC,BD,BE and are labeled as shift A,B or C. BB is when we first got the request from the customer. BF is the next time to attempt Here is what the flow would be from what I can figure out.... If search(Concatenate(BCx,BDx,BEx),BBx)=0 BFx=BBx Elseif search(Concatenate(BCx,BDx,BEx),BBx),"A" =0 BFx="A" Elseif search(Concatenate(BCx,BDx,BEx),BBx),"B" =0 BFx="B" Elseif search(Concatenate(BCx,BDx,BEx),BBx),"C" =0 BFx="C" End if What would be the best way to do this? Would if be a compound =if statement? Or a function? How would I code the function? Thanks Bruce |
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