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#1
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Problem with MS Community Newsgroups?
Is anyone else experiencing chronic delays or failure when trying
to access any of the Excel newsgroups through "MS Community Newsgroups" (MSCN)? How do I report such problems? By "MSCN", I mean: I go to http://support.microsoft.com/newsgroups, log in, navigate my way to the list of English Excel newsgroups, then select one of them on the left. For the past 2-3 days, usually I get an error to the effect of "page not available". But occassionally, I can get to the page (list of postings) after a very very long time, sometimes just after getting the "not available" error(!). I do not believe this is a browser problem. I am using IE 6.0 and Win XP SP2. I have had not problems for months/years. I do not believe it is a local network problem. Obviously, I have no problem posting to the same newsgroups using Google Groups. However, it could a problem within my ISP's network. But it could also be a problem within the MS network. That is why I am asking if others are experiencing the same problem chronically. |
#2
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Problem with MS Community Newsgroups?
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#4
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Problem with MS Community Newsgroups?
Jim Cone wrote:
There is a much easier way using Outlook Express. Details here... http://www.michaelstevenstech.com/ou...snewreader.htm or here http://www.tushar-mehta.com/misc_tutorials/oe_ng/ I am not interested in altrenatives. I am interested in confirming the root cause of the problem and reporting them. |
#5
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Problem with MS Community Newsgroups?
wrote:
Is anyone else experiencing chronic delays or failure when trying to access any of the Excel newsgroups through "MS Community Newsgroups" (MSCN)? How do I report such problems? FYI, with networking trace tools, I have confirmed that the problem is indeed within the MS internal network or systems. When I try to access a newsgroup, the TCP connection is established just fine, and support.microsoft.com even ACKs the HTTP Get request. But the Get operation appears to time out on the MS side, and 2 minutes later, support.microsoft.com sends an HTTP 500 general error with "connection: close". This misbehavior occurs at least 19 out of 20 times in the past 2-3 days. It is has been generally reliable for the 12-18 months before that. MS support ("contact us") says that we should send such problem reports to . |
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