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I have a user that when he opens the VB Editor Help in either Excel or Word,
he cannot do any searches as his cursor changes to a horizontal double arrow in the input fields. I've only found 2 mentions of this on the net... one said this happens if the app is launched through IE, kill msohelp process, but not the case here... the other was a posting on a usergroup that was never answered. I've done a detect and repair and tried Excel in safe mode. ideas? |
#2
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I get this quite regularly, and I don't run IE. This indicates with the help
process though. Go to the task manager (Ctrl-Alt-Del), select the processes tab, then select MSOHELP.exe in the list. Hit the End Process button. Back in VBIDE restart help, it should be okay tyhen. -- HTH Bob Phillips (remove nothere from the email address if mailing direct) "deo89" wrote in message ... I have a user that when he opens the VB Editor Help in either Excel or Word, he cannot do any searches as his cursor changes to a horizontal double arrow in the input fields. I've only found 2 mentions of this on the net... one said this happens if the app is launched through IE, kill msohelp process, but not the case here... the other was a posting on a usergroup that was never answered. I've done a detect and repair and tried Excel in safe mode. ideas? |
#3
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MSOHELP.exe wasn't on the process list, sorry, I should have made that
clearer. I didn't see anything on the process list that jumped out at me as unusual. "Bob Phillips" wrote: I get this quite regularly, and I don't run IE. This indicates with the help process though. Go to the task manager (Ctrl-Alt-Del), select the processes tab, then select MSOHELP.exe in the list. Hit the End Process button. Back in VBIDE restart help, it should be okay tyhen. -- HTH Bob Phillips (remove nothere from the email address if mailing direct) "deo89" wrote in message ... I have a user that when he opens the VB Editor Help in either Excel or Word, he cannot do any searches as his cursor changes to a horizontal double arrow in the input fields. I've only found 2 mentions of this on the net... one said this happens if the app is launched through IE, kill msohelp process, but not the case here... the other was a posting on a usergroup that was never answered. I've done a detect and repair and tried Excel in safe mode. ideas? |
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