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#1
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This is all new to me so please reply letting me know what other info you
need so I can get some assistance fixing this. I am running two Dell Latitude D610 notebooks with WinXP SP2, with recent updates installed, and have ADSL 512, a SpeedTouch 510 gateway with a Netgear 54 Mbps wireless router. The wi/fi on the laptops is factory-installed. One laptop connected by ethernet to the SpeedTouch has no problem, so I don't think my problem is the ADSL line or the SpeedTouch. The other laptop, which has a wireless connection, had no problem until I recently relocated it to the other side of the office. Now I lose the wireless connection very frequently, every few minutes all day, and the only way to get it back is to "repair" it. It just disappears and under "available networks" I have nothing. I have read all the posts about this problem. I am not using encryption or 802.1x authentication. Now that I've relocated the office, the computer actually has line of sight to the Netgear and the SpeedTouch, which it did not have before. I tried doing a system restore to a month ago -- before the move and before the problem began -- and that didn't solve the problem so I'm guessing that means the problem is not originating with the computer. I am wondering if a cordless phone is the problem; it's in the same room and now only about 10 feet away; before the move it was about 18 feet away. I'm wondering if a telephone/electric pole outside the window might be causing the connection to drop. Since the move, I am about 25 feet closer to that pole than previously. Also, there is a (not cordless) phone and fax about 15 feet away. Other posts about this problem have suggested changing the router channel (if a phone is the problem) or updating the router firmware. I've no idea how to do either of those things. I set up the wireless myself through lots of reading on-line and basically trial and error. Any suggestions you can offer will be appreciated. Unfortunately, moving the laptop to its previous location is not an option. Thank you! |
#2
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Does your question have anything to do with Excel? Try posting in
a Windows newsgroup. -- Cordially, Chip Pearson Microsoft MVP - Excel Pearson Software Consulting, LLC www.cpearson.com "opxidaea" wrote in message ... This is all new to me so please reply letting me know what other info you need so I can get some assistance fixing this. I am running two Dell Latitude D610 notebooks with WinXP SP2, with recent updates installed, and have ADSL 512, a SpeedTouch 510 gateway with a Netgear 54 Mbps wireless router. The wi/fi on the laptops is factory-installed. One laptop connected by ethernet to the SpeedTouch has no problem, so I don't think my problem is the ADSL line or the SpeedTouch. The other laptop, which has a wireless connection, had no problem until I recently relocated it to the other side of the office. Now I lose the wireless connection very frequently, every few minutes all day, and the only way to get it back is to "repair" it. It just disappears and under "available networks" I have nothing. I have read all the posts about this problem. I am not using encryption or 802.1x authentication. Now that I've relocated the office, the computer actually has line of sight to the Netgear and the SpeedTouch, which it did not have before. I tried doing a system restore to a month ago -- before the move and before the problem began -- and that didn't solve the problem so I'm guessing that means the problem is not originating with the computer. I am wondering if a cordless phone is the problem; it's in the same room and now only about 10 feet away; before the move it was about 18 feet away. I'm wondering if a telephone/electric pole outside the window might be causing the connection to drop. Since the move, I am about 25 feet closer to that pole than previously. Also, there is a (not cordless) phone and fax about 15 feet away. Other posts about this problem have suggested changing the router channel (if a phone is the problem) or updating the router firmware. I've no idea how to do either of those things. I set up the wireless myself through lots of reading on-line and basically trial and error. Any suggestions you can offer will be appreciated. Unfortunately, moving the laptop to its previous location is not an option. Thank you! |
#3
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Sorry! Was trying to post in Windows/wireless networking and hit wrong button.
"Chip Pearson" wrote: Does your question have anything to do with Excel? Try posting in a Windows newsgroup. -- Cordially, Chip Pearson Microsoft MVP - Excel Pearson Software Consulting, LLC www.cpearson.com "opxidaea" wrote in message ... This is all new to me so please reply letting me know what other info you need so I can get some assistance fixing this. I am running two Dell Latitude D610 notebooks with WinXP SP2, with recent updates installed, and have ADSL 512, a SpeedTouch 510 gateway with a Netgear 54 Mbps wireless router. The wi/fi on the laptops is factory-installed. One laptop connected by ethernet to the SpeedTouch has no problem, so I don't think my problem is the ADSL line or the SpeedTouch. The other laptop, which has a wireless connection, had no problem until I recently relocated it to the other side of the office. Now I lose the wireless connection very frequently, every few minutes all day, and the only way to get it back is to "repair" it. It just disappears and under "available networks" I have nothing. I have read all the posts about this problem. I am not using encryption or 802.1x authentication. Now that I've relocated the office, the computer actually has line of sight to the Netgear and the SpeedTouch, which it did not have before. I tried doing a system restore to a month ago -- before the move and before the problem began -- and that didn't solve the problem so I'm guessing that means the problem is not originating with the computer. I am wondering if a cordless phone is the problem; it's in the same room and now only about 10 feet away; before the move it was about 18 feet away. I'm wondering if a telephone/electric pole outside the window might be causing the connection to drop. Since the move, I am about 25 feet closer to that pole than previously. Also, there is a (not cordless) phone and fax about 15 feet away. Other posts about this problem have suggested changing the router channel (if a phone is the problem) or updating the router firmware. I've no idea how to do either of those things. I set up the wireless myself through lots of reading on-line and basically trial and error. Any suggestions you can offer will be appreciated. Unfortunately, moving the laptop to its previous location is not an option. Thank you! |
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