Hi All,

I’ve created an SQL report that once run is exported to excel, in the document i have a column that has link's to .WAV files of call recordings that are archived.

The problem I’m having is the recording's are playing directly through excel and not popping media player.

On short recordings this is OK but on the longer ones I need to be able to skip through the call.

Any suggestions as I have scoured the web and can’t find anything

Thanks in advance

Kris

In article , kris king wrote:

Hi All,

I’ve created an SQL report that once run is exported to excel, in
the document i have a column that has link's to .WAV files of call
recordings that are archived.

The problem I’m having is the recording's are playing directly
through excel and not popping media player.

On short recordings this is OK but on the longer ones I need to be able
to skip through the call.

Any suggestions as I have scoured the web and can’t find anything

Thanks in advance

Might be a media player problem ? Suggest installing VLC, setting .wav files
to play with that and trying that?

Hi thanks for your reply

There doesn’t seem to be a problem with media player, when i run the web based SQL report i can click the link and it pops media player.

It just won’t do it when it’s been exported to excel, which leads me to believe it something to do with excel

In article , kris king wrote:

Bruce Sinclair;1601170 Wrote:
In article , kris king
wrote:-
I’ve created an SQL report that once run is exported to excel, in
the document i have a column that has link's to .WAV files of call
recordings that are archived.
The problem I’m having is the recording's are playing directly
through excel and not popping media player.
On short recordings this is OK but on the longer ones I need to be
able
to skip through the call.
Any suggestions as I have scoured the web and can’t find anything
Thanks in advance-

Might be a media player problem ? Suggest installing VLC, setting .wav
files
to play with that and trying that?

Hi thanks for your reply

There doesn’t seem to be a problem with media player, when i run the web
based SQL report i can click the link and it pops media player.

It just won’t do it when it’s been exported to excel, which leads me to
believe it something to do with excel

Hmmm. Iheard recently of someone with a video link in a PP presentation.
They copied the presentation to another computer, but the video was missing.
Turns out the link expected the video file to be in the same directory as
the presentation (so maybe it wasn't a link, but more a *relative* link).
Might this be a similar problem ? Try moving a .wav file to the directory
where the XL file is ?

Good luck. :)