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When I try to open a saved Excel document by double clicking on it or File,
Open; it opens but then almost immediately closes followed by a pop up window that reads: "MICROSOFT OFFICE EXCEL HAS STOPPED WORKING. WINDOWS CAN TRY TO RECOVER YOUR INFORMATION." Below that phrase there is this statement: "CLOSE THE PROGRAM" which I click on. Then another box opens which reads: "MICROSOFT OFFICE IS TRYING RECOVER YOUR INFORMATION... THIS MIGHT TAKE SEVERAL MINUTES." This attempted recovering process goes on nonstop unless I close it out. In other words, MS office never recovers the information. If anyone has a solution or suggestion for this problem, please help. |
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