Hello,
We prepare Excel spreadsheets for our IT team, who posts the data on the web
using an Oracle server. They load them into searchable databases.

The majority of apostrophe's look fine on the web. However, from time to
time, an apostrophe will show up as an upside down question mark. All the
apostrophe's look the same in the spreadsheet.

I suspect that this is a character that MS Word generates. (The text often
originates in Word). Is there a way to avoiding this? Like saving the text
in notepad before copying it to the spreadsheets?

As we're working with a third party, we're presently unable to troubleshoot
as we'd like.

Thanks in advance,
Ellen