I have been trying for months to download some of the Excel templates of the
Microsoft Office Online site but continually get an error message that
Windows has encountered a problem and needs to close. The message is showing
up after Excel has been opened and the active x download window has closed.
I am using Excel 2000 with SP3 on Windows XP pro SP2. I also get the same
error with Windows XP Home SP2. Any ideas on how to resolve this issue?

Thanks,
Lanie Moore