Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

You may want to share the helpful things that you tried.

There's no reason for responders to suggest things that you've tried.

Lisa W. wrote:

Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

--

Dave Peterson

Sorry,

I tried the repair through the tool bar in excel with the discs in and then
tried putting the disc in and going to the download menu on the disc and do
the repair from there and that didn't work either. I then uninstalled the
whole windows program and reinstall and that didn't work either. It is just
the excel program, the other windows programs work just fine.

Thank you,

Lisa W.

"Dave Peterson" wrote:

You may want to share the helpful things that you tried.

There's no reason for responders to suggest things that you've tried.

Lisa W. wrote:

Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

--

Dave Peterson

Have you tried opening excel in safe mode?

Close excel (if you got it open)
windows start button|Run
excel /safe

Does that open excel?



Lisa W. wrote:

Sorry,

I tried the repair through the tool bar in excel with the discs in and then
tried putting the disc in and going to the download menu on the disc and do
the repair from there and that didn't work either. I then uninstalled the
whole windows program and reinstall and that didn't work either. It is just
the excel program, the other windows programs work just fine.

Thank you,

Lisa W.

"Dave Peterson" wrote:

You may want to share the helpful things that you tried.

There's no reason for responders to suggest things that you've tried.

Lisa W. wrote:

Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

--

Dave Peterson


--

Dave Peterson

Dave,

I went to Run and typed in both Excel/Safe and just Excel, with the first I
got an error message stating it didn't know that file. With the latter I
received the same error message about needing to close and then the option of
sending an error message.

I apologize if I sound ignorant, but I wanted to be sure I followed the
instructions carefully.

Thank you,

Lisa W.

"Dave Peterson" wrote:

Have you tried opening excel in safe mode?

Close excel (if you got it open)
windows start button|Run
excel /safe

Does that open excel?



Lisa W. wrote:

Sorry,

I tried the repair through the tool bar in excel with the discs in and then
tried putting the disc in and going to the download menu on the disc and do
the repair from there and that didn't work either. I then uninstalled the
whole windows program and reinstall and that didn't work either. It is just
the excel program, the other windows programs work just fine.

Thank you,

Lisa W.

"Dave Peterson" wrote:

You may want to share the helpful things that you tried.

There's no reason for responders to suggest things that you've tried.

Lisa W. wrote:

Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

--

Dave Peterson


--

Dave Peterson

there's a space character between "excel" and "/safe"

Lisa W. wrote:

Dave,

I went to Run and typed in both Excel/Safe and just Excel, with the first I
got an error message stating it didn't know that file. With the latter I
received the same error message about needing to close and then the option of
sending an error message.

I apologize if I sound ignorant, but I wanted to be sure I followed the
instructions carefully.

Thank you,

Lisa W.

"Dave Peterson" wrote:

Have you tried opening excel in safe mode?

Close excel (if you got it open)
windows start button|Run
excel /safe

Does that open excel?



Lisa W. wrote:

Sorry,

I tried the repair through the tool bar in excel with the discs in and then
tried putting the disc in and going to the download menu on the disc and do
the repair from there and that didn't work either. I then uninstalled the
whole windows program and reinstall and that didn't work either. It is just
the excel program, the other windows programs work just fine.

Thank you,

Lisa W.

"Dave Peterson" wrote:

You may want to share the helpful things that you tried.

There's no reason for responders to suggest things that you've tried.

Lisa W. wrote:

Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

--

Dave Peterson


--

Dave Peterson


--

Dave Peterson

I am having the very same problem. I also do not know what to do to get my
excel files to open. Being an accountant, I absolutely need to get to my
files. They worked fine yesterday...

"Lisa W." wrote:

Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

Instead of piping up with a me-too posting, try reading the messages in
the thread that resulted in the issue being fixed.

Diana F. wrote:
I am having the very same problem. I also do not know what to do to get my
excel files to open. Being an accountant, I absolutely need to get to my
files. They worked fine yesterday...

"Lisa W." wrote:


Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

I already did that, but these suggestions did not help me. I can open Excel,
both regularly and in safe mode. I just cannot open files without getting
the same error message. Sorry to have offended you, but I've been trying
everything I can think of all day with this.

"Bob I" wrote:

Instead of piping up with a me-too posting, try reading the messages in
the thread that resulted in the issue being fixed.

Diana F. wrote:
I am having the very same problem. I also do not know what to do to get my
excel files to open. Being an accountant, I absolutely need to get to my
files. They worked fine yesterday...

"Lisa W." wrote:


Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

You did not offend me, but the more info you reveal it becomes apparent
"I am having the very same problem." is incorrect. This is why if the
issues don't match yours and the solution is not correct, you should
start your own thread and relate the symptoms along with the version and
service pack level.

Diana F. wrote:

I already did that, but these suggestions did not help me. I can open Excel,
both regularly and in safe mode. I just cannot open files without getting
the same error message. Sorry to have offended you, but I've been trying
everything I can think of all day with this.

"Bob I" wrote:


Instead of piping up with a me-too posting, try reading the messages in
the thread that resulted in the issue being fixed.

Diana F. wrote:

I am having the very same problem. I also do not know what to do to get my
excel files to open. Being an accountant, I absolutely need to get to my
files. They worked fine yesterday...

"Lisa W." wrote:



Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

Now I'm getting another message after I get the 'have to close' error
message. It says DDE Server Window Excel.exe application error
The instruction at "0x7291b1fa" referenced memory at "0x00000010" the memory
could not be written. Anyone seen this one before? Still cannot open files.

"Bob I" wrote:

Instead of piping up with a me-too posting, try reading the messages in
the thread that resulted in the issue being fixed.

Diana F. wrote:
I am having the very same problem. I also do not know what to do to get my
excel files to open. Being an accountant, I absolutely need to get to my
files. They worked fine yesterday...

"Lisa W." wrote:


Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

It sounds like Lisa's problem was caused by a corrupted *.xlb file. Did you try
the stuff in that branch of the thread?

Did you try starting excel in safe mode?

Do you have the trouble with all workbooks or just a one (or a few)?



Diana F. wrote:

I am having the very same problem. I also do not know what to do to get my
excel files to open. Being an accountant, I absolutely need to get to my
files. They worked fine yesterday...

"Lisa W." wrote:

Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

--

Dave Peterson

Yes, I deleted the *.xlb file. Did not help. And I get the same thing when
I try starting excel in safe mode. I have tried opening a bunch of different
files - some bigger than others, but some with little to no data in them. I
also checked Word, and it happens there as well.



"Dave Peterson" wrote:

It sounds like Lisa's problem was caused by a corrupted *.xlb file. Did you try
the stuff in that branch of the thread?

Did you try starting excel in safe mode?

Do you have the trouble with all workbooks or just a one (or a few)?



Diana F. wrote:

I am having the very same problem. I also do not know what to do to get my
excel files to open. Being an accountant, I absolutely need to get to my
files. They worked fine yesterday...

"Lisa W." wrote:

Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

--

Dave Peterson

So you can't even start excel in safe mode?

I think I'd uninstall and reinstall office--especially if MSWord were affected,
too.



Diana F. wrote:

Yes, I deleted the *.xlb file. Did not help. And I get the same thing when
I try starting excel in safe mode. I have tried opening a bunch of different
files - some bigger than others, but some with little to no data in them. I
also checked Word, and it happens there as well.

"Dave Peterson" wrote:

It sounds like Lisa's problem was caused by a corrupted *.xlb file. Did you try
the stuff in that branch of the thread?

Did you try starting excel in safe mode?

Do you have the trouble with all workbooks or just a one (or a few)?



Diana F. wrote:

I am having the very same problem. I also do not know what to do to get my
excel files to open. Being an accountant, I absolutely need to get to my
files. They worked fine yesterday...

"Lisa W." wrote:

Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

--

Dave Peterson


--

Dave Peterson

I can open excel. I just cannot open any files once I'm in the program. At
least I haven't yet today. I have Office 2000 discs, but I'm not totally
sure they are the ones that came with this computer. Will that make any
difference? Do I have to remove the old programs first?



"Dave Peterson" wrote:

So you can't even start excel in safe mode?

I think I'd uninstall and reinstall office--especially if MSWord were affected,
too.



Diana F. wrote:

Yes, I deleted the *.xlb file. Did not help. And I get the same thing when
I try starting excel in safe mode. I have tried opening a bunch of different
files - some bigger than others, but some with little to no data in them. I
also checked Word, and it happens there as well.

"Dave Peterson" wrote:

It sounds like Lisa's problem was caused by a corrupted *.xlb file. Did you try
the stuff in that branch of the thread?

Did you try starting excel in safe mode?

Do you have the trouble with all workbooks or just a one (or a few)?



Diana F. wrote:

I am having the very same problem. I also do not know what to do to get my
excel files to open. Being an accountant, I absolutely need to get to my
files. They worked fine yesterday...

"Lisa W." wrote:

Last week I was unable to open excel 2000, including any and all files. I
get the message box that excel encountered a problem and had to close and
then I was given the option to send an error report. After following helpful
instructions for different things, none that worked, I uninstalled disc 1 of
Windows and reinstalled. That didn't work either. Anyone have any idea what
can be wrong?

Any input is greatly appreciated!!

Kind regards,

Lisa W.

--

Dave Peterson


--

Dave Peterson