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Default I am having issue with excel file

Our script run and send the listing of jobs in csv format, when our user open
the file, they can't find all of their job listing. the only work around is
the two steps listed below. Is there any problem with 2003?

1. save the file in Text (Tab delimited)
2. open excel click on file-open--- open the text file you save. That will
do it

 
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