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Excel & SharePoint Locking Issue
I have a customer who is trying to access Excel spreadsheets on a SharePoint
site. Every time she tries, SharePoint starts Excel and acts as if it is going to display the spreadsheet, but then Excel freezes. She needs to End Task to clear everything. Excel works fine if she opens a spreadsheet from her hard drive or a network drive. This only happens when she tries opening a SharePoint spreadsheet. It also happens with a Word document from SharePoint. She has: - Windows 2000 Professional - Office 2003 SP2 - SharePoint (?? Sorry, I don't know the version yet) I recreated her user profile, and it worked for a day before it stopped working again. I have deleted cookies, IE temporary files (including offline content) and IE's history. I have cleared all the AutoComplete passwords and form entries. I have not yet uninstalled and reinstalled Office 2003. That was going to be my next action. I searched the Office Discussion Groups, but I couldn't find anything that remotely fit. I've searched Google, but I haven't found anything there yet either. Does anyone have any ideas? If you need more information, just let me know what it is. Thanks! DLPoff |
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