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i have been having the same problem. i updated my norton subscription as
soon as the problem hit (too little too late unfortunately). I'm looking forward to trying the below steps to see if it helps. One question, is the "NOD" software you referred to "Norton"? If not, do you feel the Norton is money poorly spent? As background, I'm a neophyte internet user. only items I spend time on is email, and the occasional yahoo search... (this is the first post I've ever done if you can believe that...) THANKS "JLatham" wrote: I see you did get help from the folks at DSLReports. Calamity Jane is an MSFT MVP in Security, and TheJoker one of the site's MVM's. Told you they are good <g I see that you're using NOD as your anti-virus application - a good one. Quite possibly one of the two best. I use NOD32 on my Vista system and I use Kaspersky on my other 3 systems, and have Kaspersky Business Optimal set up protecting the company LAN/server/workstations at the office. No reason for you to abandon NOD - just keep it updated. My personal opinion? You're much better protected with either NOD or Kaspersky than with any of the 'top 3' selling/installed AV programs on the market: too many virus/worm/malware creators targeting those specifically to slip on by them. "Anthony" wrote: thank you i shall follow your advice cheers "JLatham" wrote: Here's what I suggest. First, get a copy of HiJackThis - source page for it is at http://www.spywareinfo.com/~merijn/programs.php Running it may be solution enough - it's pretty good at removing many 'standard' malware programs. But even if it doesn't cure things, it provides a good report that you can provide to others to assist further. One of the best places I know to get help is in the "Security Cleanup" forum at DSLReports.com http://www.dslreports.com/forum/cleanup Before posting there, you'll want to read their rules for that forum: http://www.dslreports.com/forum/remark,15487251 You don't have to create an account to post at the site, although accounts are free and do help with communication at the site. You'll not end up on any spam lists from joining either. There are at least 4 or 5 MSFT MVPs in the Security area that pretty much call that forum 'home', along with MVP quality members of the site itself (you'll see them as MVM [Much Valued Members]). Tell them that '2kmaro' sent you ... I've been helping moderate that site for close to 7 yrs now and for help like this, and in many other arenas, it's just hard to beat. Good luck getting the system cleaned up. "Anthony" wrote: I know this is not an excel problem but someone here has always been able to solve my excel ones so here goes Although use NOD anti virus have message keep popping up on window saying worm.win32.netsky virus on computer click ok to remove it then opens window to buy some anti ad/spy software. If i run my existing spyware it does not find anything nor does full scan with NOD yet webpage readdressed etc Can anyone tell me how to solve without giving in and buying there software |