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#1
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Missing Help Search Results Window
I've got a problem with my Excel 2000 (running on Windows XP) Help facility.
I can get the Help search window to appear and it even appears to be searching for and showing help topics. But, when I double-click on a topic, nothing happens, no window pops up with help information. Why would Excel show me a topic but then not present the information? -- Jim H. |
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#2
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Missing Help Search Results Window
See http://support.microsoft.com/?kbid=319956 "The Answer Wizard and the
Help Index tabs appear blank when you use Help in an Office program". Jim H. wrote: I've got a problem with my Excel 2000 (running on Windows XP) Help facility. I can get the Help search window to appear and it even appears to be searching for and showing help topics. But, when I double-click on a topic, nothing happens, no window pops up with help information. Why would Excel show me a topic but then not present the information? |
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#3
Posted to microsoft.public.excel.misc
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Missing Help Search Results Window
Microsoft Article ID 319916 does not address the particular problem my
machine has. The tabs are fine. The topic window does not appear. -- Jim H. "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/?kbid=319956 "The Answer Wizard and the Help Index tabs appear blank when you use Help in an Office program". Jim H. wrote: I've got a problem with my Excel 2000 (running on Windows XP) Help facility. I can get the Help search window to appear and it even appears to be searching for and showing help topics. But, when I double-click on a topic, nothing happens, no window pops up with help information. Why would Excel show me a topic but then not present the information? |
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