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Default Excel add-ins

I had an add-in already installed on my computer. An updated version came
out and I installed it. When I leave and re-enter excel, the add-in does not
automatically load. I can load it from the folder where it was stored, but I
have to manually do this every time. In the add-ins dialogue box the add in
appears and is checked when I open excel. Any ideas on how to make this so
it loads automatically? I appear to have added it exactly as excel said to,
and the provider of the add in has never seen this problem and had thousands
of the add-in in service.
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pwp
 
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