Calculation/functionality for frequency of rows with specific text
Hi All,
Once again, stumped by Excel. Gotta say--it's times like this where I miss a true query language. So, here's my problem: I have a raw Excel sheet (converted from CSV) with about 1k rows of data--an extraction of customer support cases, with each row a unique case, showing typical values--d/t opened, closed, case #, customer, case type, problem type... I need to generate a table from this which contains the Top X case submitters based on customer name (and inevitably sorted by various other factors). I know Frequency might work if I was dealing with #'s, but I can't seem to wrap myself around the calculation. Even if Frequency DID work for textual values, I have somewhere on the order of several hundred customer names which would have to represent the "ranges"... which would defeat the purpose of automating this. I need to A) Count frequency of each customer and if possible, B) Show either a "Top Ten" list of offenders, or a "Show All Customers In Excess of 5". Any takers? (Yes, I know, it's like trying to squeeze milk from a rock... but sometimes, you've just got an urge to pull on a quartz udder.) Thanks, Jamie |
Calculation/functionality for frequency of rows with specific text
Scratch this question.
"Jamie W" wrote: Hi All, Once again, stumped by Excel. Gotta say--it's times like this where I miss a true query language. So, here's my problem: I have a raw Excel sheet (converted from CSV) with about 1k rows of data--an extraction of customer support cases, with each row a unique case, showing typical values--d/t opened, closed, case #, customer, case type, problem type... I need to generate a table from this which contains the Top X case submitters based on customer name (and inevitably sorted by various other factors). I know Frequency might work if I was dealing with #'s, but I can't seem to wrap myself around the calculation. Even if Frequency DID work for textual values, I have somewhere on the order of several hundred customer names which would have to represent the "ranges"... which would defeat the purpose of automating this. I need to A) Count frequency of each customer and if possible, B) Show either a "Top Ten" list of offenders, or a "Show All Customers In Excess of 5". Any takers? (Yes, I know, it's like trying to squeeze milk from a rock... but sometimes, you've just got an urge to pull on a quartz udder.) Thanks, Jamie |
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