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Default MS Office 2000 Problems

I'm having problems with a user's MS Office 2000 installation. Everytime he
tries to open either Excel or Word, he is immediately prompted to save the
blank file. I have done everything I can think of, including completely
reinstalling Office. Platform is Windows 2000, MS Office 2000SP3. I've check
the XLStart and Startup folders in Office on the local drive. Any help, or
suggestions are appreciated.
 
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