Essbase for Excel Add-in Errors
 

I have a user that is experiancing some issues with the essbase for excel
add-in, the problem is as follows

The add in is installed correctly and will work fine, but then the user
opens a new spreadsheet and the add-in will no longer be installed doesn't
happen all the time but enough for it to really annoy the user, closing down
excel and reopening it will bring the add-in back in most cases. I to have
had the add-in dissapear on occasion but nowhere near as frequently as this
user,

any suggestion would be appreciated

Essbase for Excel Add-in Errors
 

If "Essbase" disappears from the Excel main menu, I'm not sure why that
occaissionally happens, but try disengaging/re-engaging the add-in:
<tools<add-ins
UNcheck the Essbase add-in
CHECK the Essbase add-in
(The Essbase menu item should return)

If it disappears from the <tools<add-ins list, I don't know what to tell
you.

Does that help?
***********
Regards,
Ron

XL2002, WinXP


"Nigel" wrote:

I have a user that is experiancing some issues with the essbase for excel
add-in, the problem is as follows

The add in is installed correctly and will work fine, but then the user
opens a new spreadsheet and the add-in will no longer be installed doesn't
happen all the time but enough for it to really annoy the user, closing down
excel and reopening it will bring the add-in back in most cases. I to have
had the add-in dissapear on occasion but nowhere near as frequently as this
user,

any suggestion would be appreciated

Essbase for Excel Add-in Errors
 

its still in the add-in menu it just appears to "unstick itself from excel"

"Ron Coderre" wrote:

If "Essbase" disappears from the Excel main menu, I'm not sure why that
occaissionally happens, but try disengaging/re-engaging the add-in:
<tools<add-ins
UNcheck the Essbase add-in
CHECK the Essbase add-in
(The Essbase menu item should return)

If it disappears from the <tools<add-ins list, I don't know what to tell
you.

Does that help?
***********
Regards,
Ron

XL2002, WinXP


"Nigel" wrote:

I have a user that is experiancing some issues with the essbase for excel
add-in, the problem is as follows

The add in is installed correctly and will work fine, but then the user
opens a new spreadsheet and the add-in will no longer be installed doesn't
happen all the time but enough for it to really annoy the user, closing down
excel and reopening it will bring the add-in back in most cases. I to have
had the add-in dissapear on occasion but nowhere near as frequently as this
user,

any suggestion would be appreciated