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Default Conditional Formatting

Have a spreadsheet that is being used to record customer enquiries, have used
conditional formatting to change the colour of the row if the enquiry goes
over a set amount of days - however, have been asked to change the
spreadsheet so that when the user enters a completion date in the relevant
cell, the row will turn grey and the conditional formatting ignored. The
conditional formatting is set that if the enquiry is within 5 days of todays
date the row is green, if it is between 5 & 7 the row is amber and then it
turns red if the enquiry date is over 7 days - (the downside to this is that
any rows without any data entered are red all the time!) Conditional
formatting will only allow 3 conditions so I am at a loss how to make the row
turn grey when the user enters a completion date?
Can anyone help? - I'm getting desperate!!
 
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