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Default Calculating time between two dates

Hi,

I am making a report in which I want the time differance between two dates.
Eg: In A1 the value is 19/01/2007 16:00:00
In B1 the value is 22/01/2007 11:00:00

A1 is responded time for an issue and B1 is resolved time.
I want the result in C1 as the time differance i.e. B1-A1. When I refered
the posts here, the formula =B1-A1 works only with MMDDYY format and does not
work with my time format which is DDMMYY.

I also want a formula to make excemption of holidays and off hours, say 20th
and 21st Jan are holidays and working hours are from 9:00 to 18:00.

Thanks,
Sujith
 
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