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#1
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John C wrote:
Hi: I was wondering if anyone has any ideas regarding a problem I am encountering with a colleague's Excel that she is running. Anout 9 months ago we upgraded to XP an since then she has had severe problems doing basic tasks. Often she gets error messages staing that her clipboard is full and then she can't cut/paste. Lately when she goes to open a doc Excel can not find the directory and she has to go through Windows explorer to open something. Our tech dept. (we are a remote office) is at a loss and we think we have to just re-install office. If there are any ideas we would appreciate them. John/P&O Neddloyd Have you installed ALL the available service packs and patches for Office 97? -- Interim Systems and Management Accounting Gordon Burgess-Parker Director www.gbpcomputing.co.uk |
#2
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Odd issue with Excel 97 SR-2
Hi: I was wondering if anyone has any ideas regarding a problem I am
encountering with a colleague's Excel that she is running. Anout 9 months ago we upgraded to XP an since then she has had severe problems doing basic tasks. Often she gets error messages staing that her clipboard is full and then she can't cut/paste. Lately when she goes to open a doc Excel can not find the directory and she has to go through Windows explorer to open something. Our tech dept. (we are a remote office) is at a loss and we think we have to just re-install office. If there are any ideas we would appreciate them. John/P&O Neddloyd |
#3
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Not sure, we are on a system and use Novell Zenworks to distribute all
new apps. and upgrades. Just talked to our help desk and they told me the same thing. I am going to escalate the problems with them but that isn't always the quickest route for us. Thanks. |
#4
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John
To attempt to resolve the files not opening.......... Before re-installing Office try to re-register Excel. Close Excel first and On the Windows Taskbar 1) StartRun "excel.exe /unregserver"(no quotes)OK. 2) StartRun "excel.exe /regserver"(no quotes)OK. See the space between exe and /regserver You might have to designate a full path to excel.exe. In that case StartRun "C:\yourpath\excel.exe /regserver"(no quotes)OK. The clipboard is full problem........ see: http://support.microsoft.com/default...b;en-us;196620 XL97: "Cannot Empty the Clipboard" Gord Dibben Excel MVP On 10 Feb 2005 10:31:44 -0800, "John C" wrote: Hi: I was wondering if anyone has any ideas regarding a problem I am encountering with a colleague's Excel that she is running. Anout 9 months ago we upgraded to XP an since then she has had severe problems doing basic tasks. Often she gets error messages staing that her clipboard is full and then she can't cut/paste. Lately when she goes to open a doc Excel can not find the directory and she has to go through Windows explorer to open something. Our tech dept. (we are a remote office) is at a loss and we think we have to just re-install office. If there are any ideas we would appreciate them. John/P&O Neddloyd |
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