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Need help - won't work
Okay - Excel stopped working - everything else works (Powerpoint, outlook and
word), yet Excel won't open. it makes a noise and the loading screen very briefly pops up but it goes away. I've opened it in safe mode and that worked, but I can't open it outside of safe mode. please help!! |
Need help - won't work
Please answer some questions for us......
What version of Excel are you using? Have you recently installed a new Add-in? Have you recently put a new file in your XLstart directory? Are there any files at all in your XLstart directory that you do not recognize? Tks, Vaya con Dios, Chuck, CABGx3 "Daphne" wrote: Okay - Excel stopped working - everything else works (Powerpoint, outlook and word), yet Excel won't open. it makes a noise and the loading screen very briefly pops up but it goes away. I've opened it in safe mode and that worked, but I can't open it outside of safe mode. please help!! |
Need help - won't work
Chip Pearson has some notes on how to diagnose startup errors:
http://www.cpearson.com/excel/StartupErrors.htm And Jan Karel Pieterse has more notes: http://www.jkp-ads.com/Articles/StartupProblems.asp Daphne wrote: Okay - Excel stopped working - everything else works (Powerpoint, outlook and word), yet Excel won't open. it makes a noise and the loading screen very briefly pops up but it goes away. I've opened it in safe mode and that worked, but I can't open it outside of safe mode. please help!! -- Dave Peterson |
Need help - won't work
Okay - I believe it's Excel 2002 -- It came with Office XP Pro
-When I go to the options (when it's in safe mode) there are no Add-ins loaded -No files in XLstart directory |
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