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#1
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Excel begins to load(I see my name below logo), but then closes with
'Microsoft Excel has encountered a problem and needs to close'. I can, however, open Excel only in Safe Mode but only in the Administrator log-in, not my own user acct. I am not part of network. Other Office XP programs ok. Files are there as I can copy them and open on another computer. I have run several virus/adware scans, tried clean boot(not sure if successful), have deleted all .xlb files, I had no add-ins checked. There are no files in any of my 3 XL Start folders. I have donwloaded latest Installer 3.0. Have un/re-installed Office XP, I have tried to put in /RegServer in Run...(normal and safe modes-doesn't find file. One experiment produced need for vbe6.dll which I could not find in a search. I tried to download a security patch from MS but it said it did not 'recognize my product'. Pls respond while mind still somewhat intact Mike |
#2
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Things to try:
Reboot first and StartRun Type: %temp% OK Clear all files in this Temp folder and also the sub folders Try to run Detect and Repair in the Help menu -- Regards Ron de Bruin http://www.rondebruin.nl "Mike" wrote in message ... Excel begins to load(I see my name below logo), but then closes with 'Microsoft Excel has encountered a problem and needs to close'. I can, however, open Excel only in Safe Mode but only in the Administrator log-in, not my own user acct. I am not part of network. Other Office XP programs ok. Files are there as I can copy them and open on another computer. I have run several virus/adware scans, tried clean boot(not sure if successful), have deleted all .xlb files, I had no add-ins checked. There are no files in any of my 3 XL Start folders. I have donwloaded latest Installer 3.0. Have un/re-installed Office XP, I have tried to put in /RegServer in Run...(normal and safe modes-doesn't find file. One experiment produced need for vbe6.dll which I could not find in a search. I tried to download a security patch from MS but it said it did not 'recognize my product'. Pls respond while mind still somewhat intact Mike |
#3
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Mike, you might have a corrupt personal.xls file. Move it out of the XLstart
floder and try. A recently installed Add-in may be causing the problem. Boot Excel while holding down the shift key and remove a recently installed Add-in. Just a couple more avenues to explore. Greg "Ron de Bruin" wrote in message ... Things to try: Reboot first and StartRun Type: %temp% OK Clear all files in this Temp folder and also the sub folders Try to run Detect and Repair in the Help menu -- Regards Ron de Bruin http://www.rondebruin.nl "Mike" wrote in message ... Excel begins to load(I see my name below logo), but then closes with 'Microsoft Excel has encountered a problem and needs to close'. I can, however, open Excel only in Safe Mode but only in the Administrator log-in, not my own user acct. I am not part of network. Other Office XP programs ok. Files are there as I can copy them and open on another computer. I have run several virus/adware scans, tried clean boot(not sure if successful), have deleted all .xlb files, I had no add-ins checked. There are no files in any of my 3 XL Start folders. I have donwloaded latest Installer 3.0. Have un/re-installed Office XP, I have tried to put in /RegServer in Run...(normal and safe modes-doesn't find file. One experiment produced need for vbe6.dll which I could not find in a search. I tried to download a security patch from MS but it said it did not 'recognize my product'. Pls respond while mind still somewhat intact Mike |
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