Quote:
Originally Posted by Reg
look for rougue files in Start folder
disable all add-ins
is it ALL documents or just some? alwys the same user
hth
RegMigrant
"Thomas" wrote:
Some of my users complains about problems opening Excel documents. About 2
sec. after they open a document it look close automatically. I have found out that
the excel.exe process stay as an active task and can be closed from the task
manager.
It is not happening every time but almost! I have tried starting Excel in
safemode, but with same result :-(
3 out of 18 users having this problem and are all are running Windows Vista.
Any ides troubleshooting this matter?
|
Can you check is there any log message?
try to search by "*" in mentioned path:
*CrashReporter/Microsoft
Excel.crash.log