Possibly this:

=SUMIF(A:A,"<"&"no show",H:H)

although I'm not sure if you do want a SUM rather than a COUNT.

Hope this helps.

Pete

On Apr 13, 4:03*pm, Nathalie
wrote:
I am guessing that it's an IF

Column H: Sums the total of client
Column A: keeping track of clients that are "no shows"

How can I sum the number of clients in column H but minus the number of
clients that are a no show in column A.

Thanks for the help!!!!