Hello

I am looking to write a formula that gives me the difference in hours
between a logged date and time and a closed date and time eg -27/11/2009
09:23:26 and
30/11/2009 10:34:20. Once I have this I need to calculate the working
hours used to resolve the issue. If the duration of the time includes a
weekend, a saturday would equate to 4 hours working and a sunday would be 0
hours working time, a week day equates to 11.5 hours working.

Any suggestions??

Thanks

--
Sarah