"Stephen Bye" wrote...
"UGScott" wrote in message
Why does this ? replace the first e in the word Creme in Excel

Probably because in the Text Import Wizard, you didn't specify the correct
code page.

Correct diagnosis, but potentially misleading. The drop-down box in
question in the Step 1 dialog for the Text Import Wizard is labeled
File origin rather than code page. OP seems to have this set to OEM
United States when it should be set to Windows (ANSI).