And I use http://www.microsoft.com/office/comm...s/default.mspx, and
never ever had any problems getting there. And you are right, his question
was asked and answered in one day. Damn good service, especially considering
that it does'nt cost him a cent!

"Biff" wrote:

Hi JE!

It's still available on the communities web
interface (i.e., the "Web site").

What URL is that at?

I normally use the web interface he

http://communities.microsoft.com/newsgroups/default.asp

But for several weeks now, many of the groups are not available.

The web interface at this URL

http://support.microsoft.com/newsgroups/

is just plain horrible. Why anyone would use that interface is beyond me.

Just a personal prefrence. I don't really like using this newsreader.

Biff

"JE McGimpsey" wrote in message
...
I think you're the victim of a common bug. It occurs partway between the
keyboard and the back of the chair you're sitting in.

1) This isn't a "site". It's a newsgroup. There's a difference.

2) You posted 1 question on the 23rd using the name dawgpilot, and it
was answered the same day. It's still available on the communities web
interface (i.e., the "Web site"). You can always check the archives,
using your name/email address in the "author" field:

http://groups.google.com/advanced_gr...ugroup=*excel*

3) You can certainly provide feedback to MS via the "Contact us" link on
the newsgroup pages:

http://support.microsoft.com/contactus/?ws=support




In article ,
dawgpilot wrote:

Posted two questions about 5 days ago and it has not shown. Even
searching
by my username nothing comes back. Have searched many, many hours
looking
for the answer to my question. Microsoft still has a very long way to go
on
customer service!!!!!!!! I have no options left except to call
Microsoft,
which of course they will refer me here. I am frustrated and angry at
this
point. Oh, by the way, no customer feedback to Microsoft so I must vent
to
you all. Just one more way Microsoft loses business every day!!!!!!