Yeah, I was thinking about that after posting the comment. I think it would
be better if I have:
X-axis: Call Type
Y-axis: Time of day.
So it would look something like this:

d x
d x
d
x

x
--------------x-axis
Def Que
Question is: how do I structure my data table to get this?

"Pete_UK" wrote:

I would have thought that a stacked bar chart would be more
appropriate than an XY scatter. On the Y axis you would have the count
(number) and the X axis would be the time slots. So in text format it
would look like this:

d x
xdxd dxx
xxxxx xxdxxdd
xxxxxxxxxxxxxxxxxx

where the x might be for query and d for defect (not sure how this
will look when I post it).

Hope this helps.

Pete

On Dec 16, 9:56 am, Melissa wrote:
I am using Excel 2000.
I would like to create a scatter plot of Types of Calls received throughout
the day. The end result is for me to see at what time of day are the various
types of calls concentrated in. Thus, the X-axis would be the 24-hour range,
starting from 00:00hr on left-end to 00:00hr on right-end.
I don't know what should be on Y-axis. but I do want my scatter dots to be
differentiated by Call Types.

What is the best way for me to structure my data table, i.e. what columns do
I need?
I suppose at the minimum, I need these columns:
1. Call Type (e.g. Defect; Query)
2. Time of Call
3. Date of Call

I do not require the date of the call to be displayed in the scatter plot
but I do want to sum up all the calls received over the week for each hour of
the day.

Thanks.