Thanks so much - I am going to ask the programmers to do this. I did try to
associate the file, but I could not because there is no extension to
associate with - I have all of my extensions showing through Windows Explorer
and there isn't one. Thanks for your suggestion.

"Sheeloo" wrote:

Since you are not being asked to provide the name then programmer should
change the program so that XLS extension is added to the file name.

In the meantime you should get OPEN WITH option if your RIGHT-CLICK with
SHIFT..

You may like to see http://support.microsoft.com/kb/307859 for details on
how to associate a file type with a program.

"janee" wrote:

When I right click on the unknown file name while holding the shift key down
- there is an option to OPEN (there is no OPEN WITH) - it doesn't do anything
at all - nada - it doesn't bring up any programs or anything. I am running
Windows XP version 2002, SP3 and Office 2003.

Yes, the file name does get downloaded - but it has NO FILE EXTENSION - the
file type just says FILE - when I choose the Excel Program to open, then I
can save it as an Excel file - that's not the problem. The problem is that
it downloads as an unknown file, when it is supposed to be an Excel file.
It is a lot of extra steps for me. It sounds like something on the
programmers end to me. (I am the IT person here.)

Thanks for your help.

"Sheeloo" wrote:

Right Click the file name while keeping the SHIFT key pressed
Choose Open With
The check box should be available

You did not tell me whether you type the name or it gets downloaded with
astandard name?

If you are choosing the name then try to enter
"name you want.xls"
in the file name box (including the ''). This way your file will have XLS
extension.