Perhaps this is a question best asked (and hopefully answered) in the Outlook
group?
http://www.microsoft.com/office/comm... ang=en&cr=US

However, I will say that I've had some users that, when viewing emails that
have been passed through both Outlook and a web based email client, they have
not been able to see some replies, or sometimes not the original message ---
too weird, I've researched that one and have yet to come up with an answer as
to why it happens or any cure for it.

"PAUL" wrote:

WHEN I GET ANSWERS FROM PEOPLE IN E-MAIL. THE SHEET COMES UP BLANK.

I OPEN THEM AND IT IS BLANK
PAUL