=COUNTIFS(G$4:H$10,"0",D$4:D$10,"CR")+COUNTIFS(J$ 4:K$10,"0",D$4:D$10,"CR")

The above calculation does not work. Can anyone help me? I need to count
the number of exceptions in a range of columns skipping column "I" if the
persons initials in a range in column "D" equals their initials.

Thanks.
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Deb