The information in this post by Office MVP Beth Melton may help you:


http://groups.google.ca/groups?&thre...gp13. phx.gbl

billcamp wrote:
I get the message "There are no Office Assistant character files present on
the system. Please run Setup in the maintenance mode and istall at least one
character" Don't know what to do. How do I get into the maintenace mode?
Does Setup appear? What character should I install? Please advise.
Thank you, William (Bill) Camp


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Debra Dalgleish
Excel FAQ, Tips & Book List
http://www.contextures.com/tiptech.html