Hi Matt,
According to your description, I know that when a user opens an Excel 2003
workbook, he/she receive an error message: "Not enough system resources to
display completely". This problem doesn't occur when opened on other
users' computers.
If I misunderstood your concern, please feel free to let me know.
Based on my experience and research, this problem could be caused by a
variety of factors. I would suggest you perform the following test and let
me know the results:
#1 Empty Temp folder
-------------------------
a. Click Start-Run, type "%temp%" (without the quotation marks) in the
Open box.
b. Click OK to open Temp folder
c. Delete all the files in the Temp folder.
d. Then check if this issue occurs.
#2 Start Excel under safe mode
---------------------------------------
a. Click Start-Run, type "Excel /s" (without the quotation marks) in the
Open box.
Note: There is a space between the Excel and the /s switch.
b. Click OK to start Excel.
c. Click File - Open to open the particular workbook to check if this issue
occurs.
At the same time, in order to better assist you, I would like to gather
some information about your configuration and environment. Please help me
understand your situation by answering the following questions:
1. I am a little unsure the meaning of "this user receives the error
message in Excel even when no workbooks or other programs are open." Could
you please explain the meaning of "message in Excel even when no
workbooks"? Does it mean "no other workbooks" except the problematic
workbook?
2. What is the operating system installed on this problematic computer?
3. When does this issue occur, opening, working on, closing, or printing?
4. Does this issue occur on any other Excel workbook or only this
particular workbook?
5. Is there any anti-virus software installed on this computer? Please try
scanning the disk to ensure there is no any virus on this computer.
If there is anything unclear or you need further assistance, please feel
free to let me know.
Regards,
Ada Pan
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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